Reviews

most time I give a 5 star rating because they told me I had a nail in my tire , they would take care of it for $ 39.95 . I taken the car to my tire shop and there was no nail . They told another person wait for there car the same thing he had a nail in his tire . It is over a week and I did not lost any air in my tire .

I had my vehicle in for regular service and a transmission. service. Chris my service advisor told me that the Blazer already had that done and didn't need the service. Most other advisors would have just done the service to make an additional sale. Chris also pointed out that I had done a radiator flush previous as well a few years ago and vehicle didn't need it. I appreciate that he took the time to give the history of. What I had completed and what I needed. I will be coming back in the future to have my vehicle service at Advantage. Thanks for the honesty!

Was able to get in right away when my cars check engine light came on. Service reps are always courteous and explain any issues thoroughly.

Good service

I had to bring my car back three times to finally get it fixed (It is ok as of now) just had it completed yesterday. Daniel was wonderful. He helped me the second and third time I had to bring my car back and he helped me every step of the way. I appreciate the tecnnicians taking the time to check everything out and not having have to pay for something that was not necessary and for finally soliving the issue as it seems as of today.

Had oil change and transmission flush

Brought my truck in for an oil change and a tire rotation. I also asked for them to checkout a noise coming from the front driver side wheel well area. I told the service rep this was the THIRD time I was bringing in the vehicle for this issue. He explained to me that for something like that, I would have to leave the vehicle overnight. I told him I previously did that with no success. On my SECOND visit, I did leave my vehicle there overnight because my truck had a rattling noise because I had a bad muffler that was diagnosed on the first visit but the part needed to be ordered. When the service rep called me to tell me my truck was ready on the SECOND visit, I asked if both noises were addressed. He said “YEP, IT WAS A BAD MUFFLER”. I was a bit skeptical because the noise coming from the front driver side wheel well on happened after the car sat for an hour or two and only happened while drive for a few feet and then it cleared up. He dismissed it and said “NOPE, IT WAS THE MUFFLER”. Sure enough after I picked up my truck and let it sit for a few hours, the noise returned when I went to drive it again. This noise began shortly after having my rear brakes replaced and it may or not be related to. My front brakes were replaced not that long ago either. I’ve been a loyal customer for six years after buying my truck there and mostly went to that location because they weren’t pushy with maintenance items as the Countryside location. My appointment was early in the morning and I had no problem waiting a few hours for the vehicle to sit so they could properly diagnose it. I explained to the service rep that I live far (26 miles) and that leaving my car overnight wasn’t feasible. They went ahead and did the only change and nothing appeared out of sorts during a visual inspection. When I drove my truck off the lot, I heard the noise. A little listening and patience would have gone far with. I told them this was my third time being there. I told them that I live far and that leaving the car overnight again wasn’t feasible. I told them that I would wait for the truck to sit. In the past year, I have easily spent $2,000-$2,500 there in maintenance. The fact that they wouldn’t allow my truck to sit while I waited or offer me a courtesy vehicle is ridiculous and I will not be returning. Looking back at my past view visits, the service has been meh. BARE MINIMUM, and I do mean BARE. Get my truck entered in their system, do the work and then just call my name in the lobby and walk off, no explanation of anything or future maintenance items I should have on my radar. I don’t need that but those are the little things that separate you from your competitors. I will find a closer service provider and will not consider this place for my future vehicle purchase.

Never had a problem with service at Advantage Chevrolet Bolingbrook I recommend them highly and will continue to take my Traverse and Blazer there for service

Muy buena atención de Juan

Good experience overall!